DELL Upgrade from 1Y Basic Onsite to 3Y ProSupport Plus

Login for pricing
In stock
Upgrade from 1Y Basic Onsite to 3Y ProSupport Plus
SKU
OT_1OS3PSP
UNSPSC: 81111818
ProSupport Plus is Dell's most complete support service, enabling access to customizable, self-healing scripts that prevent issues before they happen, making it even easier to deploy fleetwide fixes and optimize PC performance automatically. This is combined with coverage for accidents, hard drive retention, prioritised 24x7 direct access to in-region expert support, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification.

Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport Plus enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.

*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Features
Web supportYes
TroubleshootingYes
Service typeProSupport Plus
Service includedParts and Labour
Parts replacementYes
Number of years3 year(s)
Service time (hours x days)24x7x365
Phone supportYes
CompatibilityOptiPlex Small Form Factor 7020 OptiPlex Micro 7020
Technical details
Service includedParts and Labour
Number of years3 year(s)
Service time (hours x days)24x7x365
Phone supportYes
CompatibilityOptiPlex Small Form Factor 7020 OptiPlex Micro 7020
SKU OT_1OS3PSP
Specification
Features
Web supportYes
TroubleshootingYes
Service typeProSupport Plus
Service includedParts and Labour
Parts replacementYes
Number of years3 year(s)
Service time (hours x days)24x7x365
Phone supportYes
CompatibilityOptiPlex Small Form Factor 7020 OptiPlex Micro 7020
Technical details
Service includedParts and Labour
Number of years3 year(s)
Service time (hours x days)24x7x365
Phone supportYes
CompatibilityOptiPlex Small Form Factor 7020 OptiPlex Micro 7020
Manufacturer DELL
In Stock Y